To add a note to a document, card, or transaction in Business Central:


1. Notes are added on the FactBox pane. The FactBox pane is located on the right side of your BC screen. If the FactBox pane is not visible, then in the upper right corner of your document, click the i with the circle around it.

Screenshot from BC showing a Purchase Order with a red circle around the factbox pane symbol that expands/colllapses the FactBox pane.


2. On the FactBox pane, click the Attachments tab. Select the + sign to the right of the Notes title.

Screenshot from BC of the factbox pane with the Attachments tab selected and the Notes section circled in red.